1. Who we are
Waystar Capital ("Waystar", "we", "us") operates this website. This policy explains what personal information we collect when you visit this website or deal with us, why we collect it, and the choices you have.
If you have a question about this policy, write to us at info@waystarcapitals.com.
2. Information we collect
This website is an information page. It does not ask you to create an account or enter personal details. Account registration and sign-in take place on a separate client portal that opens when you select Open account or Sign in.
Depending on how you deal with us, we may collect:
- Identity and contact details, such as your name, date of birth, address, email address and telephone number.
- Verification documents and information needed to confirm who you are.
- Financial information, such as payment details, deposits, withdrawals and trading activity.
- Technical information, such as IP address, browser type, device type and pages visited. The market ticker on our website is provided by TradingView, which receives your IP address and the address of the page in order to show it.
- Messages you send to us, including support requests and complaints.
3. How we use information
- To open, verify and operate your trading account.
- To process deposits, withdrawals and trades.
- To prevent fraud, money laundering and misuse of our services.
- To answer your questions and handle complaints.
- To keep our website and services secure and working properly.
- To meet our legal obligations and respond to lawful requests from public authorities.
4. Legal bases
Where the law requires a legal basis, we rely on: performance of our agreement with you, compliance with legal obligations, our legitimate interests in running a secure and sound business, and your consent where we ask for it.
5. Sharing information
We do not sell personal information. We may share it with service providers that help us run our business (for example payment processors, identity verification providers, hosting and support tools), with professional advisers, and with public authorities where the law requires. We require service providers to protect your information and to use it only for the purposes we specify.
6. International transfers
Our providers may be located in other countries. Where information is transferred, we take reasonable steps to ensure it remains protected.
7. Retention
We keep personal information only as long as needed for the purposes above and to meet legal, accounting and record-keeping obligations. After that we delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to access your information, correct it, delete it, restrict or object to its use, withdraw consent, and receive a copy in a portable format. To use these rights, contact us at the address above. We may need to verify your identity first.
9. Security
We use technical and organisational measures designed to protect personal information. No system is completely secure, so please protect your own login details and tell us promptly if you suspect misuse of your account.
10. Children
Our services are for adults only. We do not knowingly collect information from anyone under 18.
11. Changes
We may update this policy from time to time. The date at the top shows when it was last changed.